F.A.Q.

 
Please click on the links below to view the FAQ answers.


What type of payment do you accept??
We only accept Venmo & Money Orders only. All payments must be cleared, before products are sent to production! We DO NOT accept cash as a form of payment. Cash is impossible to keep track of and there is no record of the amount you actually received.

What type of website we design?
We design a wide range of formats to support your business needs. Our experience includes websites for campgrounds, schools, small businesses, personal projects, and more. However, we will not—under any circumstance—create or maintain warez sites, adult content sites, or any website involving illegal activity. These requests will not be considered. Thank you for your understanding.

What type of logos we design?
We can design any type of logo that fits your company’s needs. However, we will not—under any circumstance—create designs for warez sites, adult content, or any project involving illegal activity. These requests will not be considered. Thank you for your understanding. We reserve the right to use licensed stock images when appropriate. If stock materials are required and not already included in the proposal quote, any additional costs will be communicated to the client prior to purchase.

Matt Lipsky Design Solutions retains full ownership of all design concepts and materials created during the development process. Once a final concept is delivered and approved, full ownership rights to that final design transfer to the client. All unused concepts remain the property of Matt Lipsky Design Solutions. MLDS may use completed, paid‑for concepts in promotional materials and within its professional portfolio.

Why do I need the domain name and registration?
Every computer connected to the internet is identified by a unique IP address (such as 255.132.245.12). It quickly became apparent that these numbers weren't too meaningful and as the net grew in popularity it became important to have more memorable ways of identifying the servers. The domain name - unique identifiers that point to specific IP addresses (such as www.mydomainname.com). The domain registration is where your website is located and stored.

What can't I get my product designed or printed?
You will need to download our copyright release form from our website. If you want us to use any of your personal photos. We will not design or create anything without the release signed and dated. Thank you for your understanding! View our PDFgallery by Clicking here.

I have an image/photo for a design, where do i upload it to?
Send your image/photo/document to this email address: sales@mattlipsky.com. Any professional photos or contents, we will not create or design anything without a signed and dated release from the photographers or owner. Please do not use this email address as a form of contact, you will not receive a response. This mailbox in provided only to send your image/photo/document to complete your product with us. Thank you for your patience and understanding.

Do you accept returns?
We do not accept exchanges or returns. Because every body is different, we cannot guarantee that all products will work for every customer. Our products cannot be restocked or resold once they have shipped. We apologize for any inconvenience and appreciate your understanding.
By making a purchase, you agree that Matt Lipsky Design Solutions is not liable under any circumstance for products that do not work with your body. Customers are responsible for reviewing all ingredients and making an informed buying decision. If you have any questions or concerns, please contact us before completing your purchase.

Do you make child size shirt?
We only offer our sizes in adult: S to 3XL! You can contact us about a special order in childs sizes. Due to the image size going on the material. We like to stick with adult size shirts. Sorry for the inconvenience and thank you for your understanding.